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Online Shopping >>Terms & Conditions And Site Rules And Policies

Spoof or phishing emails

If you receive an email that appears to be from shoppingtown.inf and requests sensitive personal information, be cautious. The email may be a "spoof" or "phishing" email.

How to report spoof and phishing emails

If you receive a suspicious email, you should report it to us immediately. Please forward the message to us at admin@shoppingtown.info, and make sure not to click any of the links or attachments in the email.

How to recognise spoof or phishing emails and websites

A phishing email pretending to be from shoppingtown.info typically contains a link that takes you to a fake website. There, you'll usually be asked to sign in, and submit personal and account information. These emails often include the shoppingtown.info logo and are sent from a fake address which shows as being from shoppingtown.info.

Here are some typical identifiers to find spoof emails and websites:

  • The email or website asks for confidential information
  • An urgent tone that asks you to act quickly
  • Attachments that you didn?t request or that do not relate to your account with shoppingtown.info
  • A generic greeting, like "Attention shoppingtown.info member"
  • A web address that looks like shoppingtown.info, but which may have a typo, additional words or extra numbers and letters (like http://signin-shoppingtown.info or http://shoppingtown.info@112.10.121.32)

If you receive a legitimate email from shoppingtown.info, you can expect that

  • It will refer to you personally via your username
  • It won?t ask you to provide confidential information like your password or credit card details via email or over the phone
  • We won't include attachments. If you receive an unsolicited email with an attachment, don't open it
  • No threatening language

Top Tip

If we sent you an email, a copy thereof will appear in your shoppingtown.info message on your control panel. If you did not receive the copy, please beware.

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